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Data Engineering

Data Engineering for Tourism & Hospitality

Tourism and hospitality businesses generate data across dozens of disconnected systems — PMS, CRM, OTAs, web analytics, social platforms, and more. We design and build the data infrastructure that connects these sources into a unified, reliable platform, giving your team a single source of truth for every decision.

Digital Tourism Group is a Coaley Peak® agency
85%
Reduction in manual data consolidation time
12+
Common tourism data sources integrated
4hrs
Typical data refresh frequency
99.5%
Pipeline uptime SLA
Stephen Grindley
Stephen Grindley
Director

Interested in our data engineering services? Stephen oversees all client engagements personally — reach out to discuss how we can help.

What We Deliver

Comprehensive Data Engineering Capabilities

Build robust data pipelines, unify disparate systems, and create the analytics infrastructure your tourism business needs to make data-driven decisions.

Data pipeline architecture & development
Cloud data warehouse design & implementation
ETL/ELT process development & management
PMS, CRM & OTA data integration
Web analytics & marketing data consolidation
Real-time data streaming for operational dashboards
Data quality monitoring & governance
API development for system interconnection
Why Choose Us

The DTG Advantage

Purpose-built solutions for tourism and hospitality brands that deliver measurable business outcomes.

01

Unified Data Platform

Connect your PMS, CRM, OTA channels, website analytics, and marketing platforms into a single, reliable data warehouse that eliminates silos and manual reporting.

02

Tourism-Specific Expertise

We understand the unique data challenges of hospitality — complex booking structures, seasonal patterns, multi-channel distribution, and the need to reconcile data across PMS, channel managers, and revenue systems.

03

Reliable & Scalable Infrastructure

Our pipelines are built for reliability with automated monitoring, error handling, and alerting — so your data is always fresh, accurate, and available when your team needs it.

04

Foundation for Analytics & AI

Clean, well-structured data is the foundation for everything — reporting, analytics, personalisation, and AI. We build the infrastructure that makes advanced capabilities possible.

Coaley Peak
A Coaley Peak® agency
ISO 9001 & 27001 certified · Cheltenham, UK
About Coaley Peak®
Our Process

How We Work

A proven, structured approach that delivers results efficiently and transparently.

Data Landscape Audit

We map every data source across your organisation — PMS, CRM, OTAs, web analytics, finance systems — and assess data quality, accessibility, and integration requirements.

Architecture Design

We design your data architecture — selecting the right warehouse, defining data models, and planning pipelines that balance performance, cost, and maintainability.

Pipeline Development & Testing

We build and rigorously test data pipelines, implement data quality checks, and validate outputs against source systems to ensure accuracy and reliability.

Deployment & Ongoing Management

We deploy the infrastructure, set up monitoring and alerting, document everything, and provide ongoing management to keep your data platform running smoothly.

Packages

Data Engineering Packages

Transparent, productised packages designed for tourism and hospitality brands of every size.

Data Foundation

Essential data infrastructure for tourism businesses ready to centralise their data.

£3,000per month
  • Cloud data warehouse setup
  • Up to 5 data source integrations
  • Core data pipeline development
  • Basic data quality monitoring
  • Monthly reporting dashboards
  • Documentation & runbooks
Get Started
Most Popular

Data Professional

Comprehensive data engineering for tourism brands with complex data landscapes.

£6,000per month
  • Everything in Data Foundation
  • Up to 12 data source integrations
  • Real-time data streaming
  • Advanced data quality & governance
  • Custom API development
  • Bi-weekly strategy calls
  • Pipeline monitoring & alerting
Get Started

Data Enterprise

Full-service data platform management for large tourism organisations and hotel groups.

Customtailored pricing
  • Everything in Data Professional
  • Unlimited data source integrations
  • Multi-property data architecture
  • Dedicated data engineer
  • Advanced transformation & modelling
  • 24/7 monitoring & support
  • Weekly reporting & strategy calls
Get a Quote

All packages are customisable. Prices are exclusive of VAT for UK/EU clients. Other markets may be subject to local taxes. Contact us for a tailored proposal.

FAQ

Frequently Asked Questions

Common questions about our data engineering services.

We work with all major cloud platforms — Google Cloud (BigQuery), AWS (Redshift, S3), and Microsoft Azure (Synapse). We also work with modern data stack tools like Snowflake, dbt, Fivetran, and Airbyte. We recommend the best fit based on your existing infrastructure and budget.
A foundational data platform typically takes 8-12 weeks for a single property with core integrations (PMS, CRM, web analytics). Multi-property or complex environments with many source systems can take 16-24 weeks. We deliver incrementally so you see value early.
Yes. We have experience integrating with Opera, Mews, Cloudbeds, SiteMinder, and most major hospitality platforms. Where direct API access is limited, we use a combination of database connections, file extracts, and middleware to ensure data flows reliably.
Not necessarily. We offer ongoing managed services to monitor, maintain, and evolve your data platform. For larger organisations, we can also help recruit and train an in-house data team and transition ownership when you're ready.

Still have questions?

Contact our team
Specialised Services

Data Engineering Specialisations

Explore our focused data engineering services tailored for tourism and hospitality brands.

Ready to Transform Your Data Engineering?

Let our tourism marketing specialists show you how our data engineering solutions can drive measurable results for your brand.

Digital Tourism Group is a Coaley Peak® agency